This is Parallels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Parallels agent. This phone number is Parallels's Best Phone Number because 552 customers like you used this contact information over. Contact Support. Parallels has offices located throughout North America, Europe and Asia. For sales, please use the below contact information. Global Headquarters Seattle - USA.
Mac OS X Yosemite is the 11th major release of Apple which is extensively used by the Mac fans all across the world. Though OS X EI Capitan is the latest, yet many users are still using Yosemite due to its user-friendly interface. With OS X Yosemite many users are also using Windows 10 on their Mac OS X, which is only possible with the help of online technical support number of Parallels Desktop 10. Parallels Desktop 10 came after the arrival of Windows 10 as many Mac users wanted to have experience of this latest Windows OS along with their Mac. With these Parallels desktop 10 users can easily take the advantage of all the Windows applications on their Mac OS X. Read also https://www.rebelmouse.com/mactechsupport/fix-issue-of-usb-devices-not-recognize-in-parallels-desktop-for-mac-1802956623.html
Who can be benefitted with Parallels Desktop 10?
It is best for software developers, as it makes them to run an operating system that has no link to the computer they are using. This way, if virtual system gets any invasion of virus, then it will only affect the enclosed system of that Windows OS and not going to affect your Mac OS X. Here, you only required to shut down your system and again on. However, if you receive any problem with your Parallels OS, then you can have Parallels technical support for Mac.
Parallels is also beneficial for those who like to play video game, as this Parallels Desktop 10 provide them a large varieties of games with Windows store which they can play on Mac. Here, you get the speed problem while playing game, as Mac may not have high-end video cards. You can take the help of professional technical support phone number for Mac, if you are getting speed problem while playing game on your Mac.
How to install an operating system?
For installation of an operating system, you need a full version of another OS. Now, from the Parallels launcher, you can freely download operating system using the Mac recovery partition. If you need to use Windows for long term, then you can have the copy of Windows 10 OS on external DVD drive which you can launch from Parallels launch center and could install it perfectly.
However, if you find any trouble in installation of Windows 10 with your Mac OS X Yosemite, then you need to have Parallels Desktop 10 support to use these both OS together with no trouble. Read more about http://www.boomeon.com/posts/windows-10-mac-parallels-desktop-11
Tim wrote in to the Gripe Line frustrated by phone support he'd paid for but didn't get. In this case, the lack of helpfulness came from the Parallels tech support staff, whom Tim had called for assistance with installing two Parallels Server 4.0 Bare Metal Edition (for Macintosh) licenses. Tim knew his problem was probably with the software because he had just purchased two brand-new xServers.
'The first time I called support and entered the number of my paid support contract, the tech who answered the phone hung up on me immediately,' Tim writes. 'The second time, I got through to a tech who told me to hang up, submit an email, and they'd get back to me. The third time, I told the tech I wanted to talk to his supervisor. The supervisor listened as I described my problem. He took all my information down and then told me that I'd get an email from the support tech with an answer. If they needed to talk to me, they'd call me.'
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[ For a look at where tech support is going, read Christina Tynan-Wood's 'The (better) future of tech support.' | Frustrated by tech support? Get answers in InfoWorld's Gripe Line newsletter. ]
Tim felt as if he was getting the brush-off. 'I bought and paid for their gold support package,' he explains. 'It specifically states that I am entitled to telephone support.'
But here he was being punted to email support -- and not very effective email support at that. 'They take four hours -- or longer -- to respond to my emails,' he complained.
After two weeks of this, he was no closer to having his problem resolved than on the day he made that first call. He called his sales rep, hoping she could fast-track his problem, which she did, but that had no apparent effect either. As he was penning his letter to the Gripe Line, he got an email from the company informing him that it does not support Apple's hardware RAID solution.
This did not improve Tim's mood: 'I have brand-new xServes with the xServe RAID card. Parallels markets their products based on Macintosh compatibility.'
Parallels Customer Support
I forwarded his letter to Parallels and very quickly got a note back from John Uppendahl, senior director of global communications, promising to look into Tim's problem and take care of it. Shortly after that, Uppendahl told me Tim's problem was solved. Indeed it was, confirmed Tim.
'Their solution, after I told them that I either wanted it working or I wanted a refund, was to exchange the license I originally bought -- the Bare Metal version -- for their more traditional license, which runs on OS X,' Tim says. 'Once they did that, it took less than a day to get everything working.'
This is not the first complaint I've heard from a reader who cannot get a straight answer -- or support staff that seem to know the answer -- when problems crop up getting products to run on Apple hardware. Another reader referred to his experience with a different company as 'yet another example of clueless Mac support.'
Are you, Gripe Line readers, harboring more examples of 'clueless Mac support' or products that claim compatibility but turn out not to work out of the box? Let us know in the comments section.
Got gripes? Send them to christina_tynan-wood@infoworld.com.
Tech Support Scammer Phone Number
This story, 'Parallels guilty of clueless Mac support?,' was originally published at InfoWorld.com. Read more of Christina Tynan-Wood's Gripe Line blog at InfoWorld.com.